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Behavioral Health
Care providers must obtain a user ID before using our online services.
Carelon Behavioral Health Provider Portal
Our provider portal provides convenient tools and resources for processing claims, obtaining claims information, verifying eligibility status, and more.
ProviderConnect
Our secure online portal is available 24/7, saving time and resources while reducing errors. It minimizes phone inquiries, speeds up payments through efficient processing, and integrates seamlessly with practice management software.
eServices
Our eServices portal offers care providers clinical and administrative tools aimed at allowing providers easier, more efficient access 24 hours a day, 7 days a week.
Member Login
Enter the first three letters of the name of your health plan or employer. Then select from the list that will appear.
Carelon Insights
Medical benefits management: Specialty care
Offered through Carelon Medical Benefits Management
(Formerly AIM Specialty Health)
Provider portal
Submit a new case for prior authorization, or check on an existing one.
Clinical guidelines and pathways
Access the evidence-based criteria used in our review process.
Medical benefits management: Post-Acute Care
Offered through Carelon Medical Benefits Management
(Formerly myNEXUS)
Provider portal
Submit a new case for prior authorization, or check on an existing one.
Provider resources
Access provider resources and forms.
Payment integrity: Subrogation
Offered through Carelon Subrogation
(Formerly Meridian Resource Company)
Access your subrogation reports
Access information about an existing subrogation case.
Payment integrity: Claim Anomaly Detection - Data mining
Offered through Carelon Payment Integrity
Access our solution suite
Client login.
CarelonRx
CarelonRx
Our digital tools can help you manage your prescriptions. Log in to request a refill, price a medication, or find a pharmacy.
Carelon Palliative Care
Palliative Care: MyChart Login
With MyChart, palliative care patients can have all their health information in one place.
EpicCare
Quickly and easily refer a patient or securely access information and updates about your patients’ treatment.
Primary Care
By clicking the following Carelon Health Primary Care link, you will be leaving the Carelon website and redirected to a site managed by Mosaic Health.
Visit: Carelon Health Primary Care
